How to Certify

Table of contents [hideshow]

• 1. What documents we will need
• 2. Certifying the documents
• 3. Who can certify documents
• 4. How to certify documents
• 5. Get In Touch

We verify your identity online first, in a few minutes, as part of opening your account. This page is for when the online check can’t confirm you. In that case we need certified copies of 100 points of ID, as set out below.

What documents we will need

Personal or Joint account

Each account holder verifies online. Certified 100 points of ID is only needed if the online check fails.

Company account

Each director and each owner of 25% or more verifies online. Certified 100 points of ID is only needed if the online check fails.

• Certified copy of the company’s certificate of registration, annual statement or full company extract.
• Proof the person applying can act for the company: the annual statement, a company extract, or a board resolution signed by the directors.
• Name, date of birth and address of each director and each owner of 25% or more.

Trust account (e.g. SMSF)

Each trustee, and each other person who controls the trust (such as a settlor or appointor), verifies online. Certified 100 points of ID is only needed if the online check fails.

• Certified copy of the trust deed, including any amendments.
• For a non-SMSF trust, also proof of the trust’s main address (a utility bill, bank statement or government letter from the last 12 months), certified, and ID for the beneficiaries.

Corporate trustee

If the trustee is a company, each director and each owner of 25% or more of that company also verifies online.

• Certified copy of the trustee company’s certificate of registration, annual statement or full company extract, issued in the last 12 months.
• Name, date of birth and address of each director and each owner of 25% or more.

Certifying the documents

The following is a guideline on how to certify your documents to be submitted to us for the purpose of opening a new account.

A certified copy is a photocopy of the original document and certified as a true copy of the original by an authorised officer.

If the online check can’t confirm you, we need 100 points of ID. Each document and its points are listed below:

N = Name, P = photo, A = Address, S = Signature

You must supply at least ONE Primary document. Foreign documents must be accompanied by an official translation.

Primary Documents

Secondary Documents

Who can certify documents

People from the following professional and occupational groups can certify documents:

• an accountant – member of a recognised professional accounting body or a Registered Tax Agent
• a person listed on the roll of the Supreme Court of a State or Territory or the High Court of Australia as a legal practitioner
• a barrister, solicitor or patent attorney
• a police officer
• a postal manager
• a principal of an Australian secondary college, high school or primary school
• a medical practitioner
• a Justice of the Peace (with a registration number in the State in which they are registered)
• a minister of religion

How to certify documents

Please note a scanned copy sent electronically cannot be certified.

The original document must be viewed by the certifying officer and the officer must personally copy the original document and verify it by doing the following:

• Use a stamp or write by hand on the copy “This is a true copy of the original document sighted by me” on each page of the document
• Sign the statement
• Affix the official stamp or seal of the verifier’s organisation on the copy, if the organisation has such a stamp, and print the following details:
  • Name and business address
  • Contact telephone number
  • Profession or occupational group (as listed above)
  • Date verified

If the certifying officer is a Justice of the Peace, they must list the registration number and Australian state/territory of registration